2025 July 25th Release Notes v2.6.347 - IMPORTANT UPDATE
Sara Atteby
started a topic
4 months ago
Release Notes:
V2.6.347 Deployed July 25th, 2025
Chrome 138 – Update on Video Freezing and Crashing Issues
Two separate issues have occurred in recent weeks: video freezing/spinning, and browser crashes. After extensive analysis, both have been traced back to changes introduced in Chrome 138.
Video freezing or spinning: Chrome 138 was the cause of this issue. We’ve deployed updates to our video servers to resolve it. We’re confident this issue is fully addressed.
Browser crashing: This issue is also linked to Chrome 138. We have traced this Chrome bug to their AV1 video codec implementation, and have a working thesis that this is correct. We have disabled the AV1 codec in production, reverting to VP9. In our internal testing this prevents Chrome from crashing. We continue monitoring this to confirm its effectiveness across all environments.
it’s unclear whether these issues were present in early versions of Chrome or introduced after the stable release. Although we already test beta releases of Chrome, we are expanding our QA process to include longer, more detailed testing across a broader range of devices and browser versions to help us catch similar issues earlier in the future.
Improvements
Add date and time to text when copying meeting details from upcoming meetings
Fixes
Fixed: Annotation was appearing in the wrong location when the video was not mirrored using the rear/back camera on mobile
FOR PARTNERS ONLY
Release Notes:
V2.6.347 Deployed July 25th, 2025
Improvements
Created URL parameters that disable audio and force the camera using the facingMode standard
Sara Atteby
Release Notes:
V2.6.347 Deployed July 25th, 2025
Chrome 138 – Update on Video Freezing and Crashing Issues
Two separate issues have occurred in recent weeks: video freezing/spinning, and browser crashes. After extensive analysis, both have been traced back to changes introduced in Chrome 138.
Video freezing or spinning: Chrome 138 was the cause of this issue. We’ve deployed updates to our video servers to resolve it. We’re confident this issue is fully addressed.
Browser crashing: This issue is also linked to Chrome 138. We have traced this Chrome bug to their AV1 video codec implementation, and have a working thesis that this is correct. We have disabled the AV1 codec in production, reverting to VP9. In our internal testing this prevents Chrome from crashing. We continue monitoring this to confirm its effectiveness across all environments.
it’s unclear whether these issues were present in early versions of Chrome or introduced after the stable release. Although we already test beta releases of Chrome, we are expanding our QA process to include longer, more detailed testing across a broader range of devices and browser versions to help us catch similar issues earlier in the future.
Improvements
Fixes
FOR PARTNERS ONLY
Release Notes:
V2.6.347 Deployed July 25th, 2025
Improvements
Created URL parameters that disable audio and force the camera using the facingMode standard
camera.facingMode=environment
joinViewOnly=true
API/SDK - Link to current API documentation
UPCOMING FEATURE RELEASES:
View the full 2025 roadmap here
(The information at the above link is automatically updated as new features are planned and also released)