*NOTE: iOS and Android fixes/updates will require an update to the mobile apps.
Video Conferencing
Video call to a contact/host: When you start a video meeting from Chats or Contacts, invitees are notified without an audible ring. (#13161)
[FIXED] Fixed an issue affecting the start-meeting notification for scheduled meetings. (#13244)
Calling & Softphone (Beta)
Voicemail Transcription & AI Summary — Where voicemail and transcription are enabled, voicemails now include a transcription and an AI-generated smart summary. (#12740)
Recorded Call Transcription & Summary — Where transcription and recording are enabled, recorded calls now provide a transcription with a meeting-style summary experience, plus a new interface for viewing recorded calls. (#12739, #13022)
Call Queue Device Login/Logout — You can now log individual devices in and out of call queues. (#13256)
Recents & Contacts — Recents and Contacts now show avatars on small viewports, and Recents includes a presence indicator. (#13281)
Chats (Beta)
Forward with a Comment — You can now add an optional comment when forwarding a chat message. (#13278)
Mobile — iOS
[FIXED] Fixed an issue where enabling video during a conference call could unmute the microphone. (#13014) *REQUIRES AN UPDATE TO THE MOBILE APP.
[FIXED] Fixed an issue where an iOS device might not receive a notification to join a video meeting after switching a phone call to video. (#13234) *REQUIRES AN UPDATE TO THE MOBILE APP.
Desktop
[FIXED] Fixed an issue where a Windows error (wns-listener.exe) could appear when updating the Windows desktop app. (#12604) *Note that this fix impacts new users only. Work will be done this sprint to clear the issue for existing users.
Known Issues
Calling & Softphone (Beta)
Phone-to-video: On Chrome/Android, camera selection is not available in the phone-to-video invite toast. (#13265) (Target: V2.6.373)
A recorded call can appear as a duplicate entry in the Recents section. (#13126) (Target: V2.6.373)
Android app: The app can fail to register for notifications after a cold start. (#13351) (Target: V2.6.373)
Android app: The app cannot answer a call unless it is in the foreground. (#13348) (Target: V2.6.373)
Chats (Beta)
The app may occasionally not render chat messages on the mobile app. (#12922) (Target: V2.6.373)
The chat list can flash when opening the mobile app. (#12675) (Target: V2.6.373)
Desktop
The desktop app may not show the "notifications disabled" warning banner on the Chat or Calls tab. (#12386) (Target: V2.6.373)
The desktop app may occasionally not ring. (#13182) (Target: V2.6.373)
Video Conferencing
A host cannot unmute participants on the iOS app when a meeting is in presentation mode. (#12837) (Target: V2.6.373)
NEW UPCOMING FEATURE RELEASES: Our new roadmap layout displays a list of features that we are considering and that you can vote on. You also have the option to suggest a feature or improvement directly from this page.
iotum Release Notes
V2.6.372 Deployed August 21st, 2026
What's New
*NOTE: iOS and Android fixes/updates will require an update to the mobile apps.
Video Conferencing
Video call to a contact/host: When you start a video meeting from Chats or Contacts, invitees are notified without an audible ring. (#13161)
[FIXED] Fixed an issue affecting the start-meeting notification for scheduled meetings. (#13244)
Calling & Softphone (Beta)
Voicemail Transcription & AI Summary — Where voicemail and transcription are enabled, voicemails now include a transcription and an AI-generated smart summary. (#12740)
Recorded Call Transcription & Summary — Where transcription and recording are enabled, recorded calls now provide a transcription with a meeting-style summary experience, plus a new interface for viewing recorded calls. (#12739, #13022)
Call Queue Device Login/Logout — You can now log individual devices in and out of call queues. (#13256)
Recents & Contacts — Recents and Contacts now show avatars on small viewports, and Recents includes a presence indicator. (#13281)
Chats (Beta)
Forward with a Comment — You can now add an optional comment when forwarding a chat message. (#13278)
Mobile — iOS
[FIXED] Fixed an issue where enabling video during a conference call could unmute the microphone. (#13014) *REQUIRES AN UPDATE TO THE MOBILE APP.
[FIXED] Fixed an issue where an iOS device might not receive a notification to join a video meeting after switching a phone call to video. (#13234) *REQUIRES AN UPDATE TO THE MOBILE APP.
Desktop
[FIXED] Fixed an issue where a Windows error (wns-listener.exe) could appear when updating the Windows desktop app. (#12604) *Note that this fix impacts new users only. Work will be done this sprint to clear the issue for existing users.
Known Issues
Calling & Softphone (Beta)
Phone-to-video: On Chrome/Android, camera selection is not available in the phone-to-video invite toast. (#13265) (Target: V2.6.373)
A recorded call can appear as a duplicate entry in the Recents section. (#13126) (Target: V2.6.373)
Android app: The app can fail to register for notifications after a cold start. (#13351) (Target: V2.6.373)
Android app: The app cannot answer a call unless it is in the foreground. (#13348) (Target: V2.6.373)
Chats (Beta)
The app may occasionally not render chat messages on the mobile app. (#12922) (Target: V2.6.373)
The chat list can flash when opening the mobile app. (#12675) (Target: V2.6.373)
Desktop
The desktop app may not show the "notifications disabled" warning banner on the Chat or Calls tab. (#12386) (Target: V2.6.373)
The desktop app may occasionally not ring. (#13182) (Target: V2.6.373)
Video Conferencing
A host cannot unmute participants on the iOS app when a meeting is in presentation mode. (#12837) (Target: V2.6.373)
API/SDK — Link to current API documentation
NEW UPCOMING FEATURE RELEASES: Our new roadmap layout displays a list of features that we are considering and that you can vote on. You also have the option to suggest a feature or improvement directly from this page.
View the new 2026 roadmap here
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