iotum Release Notes

V2.6.373 Deployed September 4th, 2026

What's New

*NOTE: iOS and Android fixes/updates will require an update to the mobile apps.

Video Conferencing

• [FIXED] Fixed an issue where in-call chat text was difficult to read in Dark Mode. (#13395)
• [FIXED] Fixed an issue where a cancelled meeting could still trigger the 1-minute-before-start notification. (#13416)

Calling & Softphone (Beta)

• [FIXED] Fixed an issue where the iOS app sometimes did not ring when the device was locked. (#13380) *REQUIRES AN UPDATE TO THE MOBILE APP.
• [FIXED] Fixed an issue where the Android app could not answer a call unless the app was in the foreground. (#13348) *REQUIRES AN UPDATE TO THE MOBILE APP.
• [FIXED] Fixed an issue where the Mac or Windows desktop app sometimes didn’t ring or send a push notification for calls and/or chats. (#13182) *REQUIRES AN UPDATE TO THE DESKTOP APP.
• [FIXED] Fixed an issue where answering a call shortly after a previous one ended could fail to connect (stuck ringing, no audio). (#13411) *REQUIRES AN UPDATE TO THE MOBILE APP.
• [FIXED] Fixed an issue where answering a call with the Android app already open caused it to visibly restart. (#13410) *REQUIRES AN UPDATE TO THE MOBILE APP.
• BLF Sidecar Mode — The BLF (busy lamp field) panel can now run as a separate sidecar window in the Phone app. (#13355)
• Phone-to-Video

  • Self Preview — When switching an extension-to-extension call to video, you now see your own camera preview. (#13269)

  • [FIXED] Fixed an issue where the host could get stuck on an indefinite "Calling to…" screen when starting a phone-to-video meeting from the mobile apps. (#13153)

  • [FIXED] Fixed an issue where camera selection was unavailable in the phone-to-video invite toast on Chrome/Android. (#13265)

  • [FIXED] Fixed an issue where the Android app treated a phone-to-video invite as an incoming call. (#13350) *REQUIRES AN UPDATE TO THE MOBILE APP.

• [FIXED] Fixed an issue where the Recents list did not update after deleting a voicemail. (#13386)
• [FIXED] Fixed an issue where dismissing a push notification for a SimRing call could affect ringing on other devices. (#13370)

Chats (Beta)

• [FIXED] Fixed an issue where the chat input placeholder did not reappear after clearing the text. (#13301)

Mobile — iOS

• [FIXED] Fixed an issue where pinch-to-zoom did not scale the viewport when viewing a screenshare on iOS. (#13398) *REQUIRES AN UPDATE TO THE MOBILE APP.
• [FIXED] Fixed an issue where the iOS app using SSO login was not correctly identified as mobile. (#13421) *REQUIRES AN UPDATE TO THE MOBILE APP.

Mobile — Android

• [FIXED] Fixed an issue where the Android app failed to register for notifications (Firebase/FCM) after a cold start. (#13351) *REQUIRES AN UPDATE TO THE MOBILE APP.

Desktop

• [FIXED] Fixed an issue where the macOS app could fail to fully close when native cleanup hung during quit. (#13360) *REQUIRES AN UPDATE TO THE DESKTOP APP.
• [FIXED] Fixed a brief flash of the login screen before the dashboard for signed-in users on launch. (#13362) *REQUIRES AN UPDATE TO THE DESKTOP APP.
• [FIXED] Fixed an issue where a "No internet connection" banner could persist after the desktop app resumed from sleep or an extended background state. (#13397) *REQUIRES AN UPDATE TO THE DESKTOP APP.

Known Issues

Calling & Softphone (Beta)

• A recorded call can appear as a duplicate entry in the Recents section. (#13126) (Target: V2.6.374)
• Stale call notifications can remain on screen after an app crash or restart. (#13431) (Target: V2.6.374)
• App badges are not always updated or shown. (#13420) (Target: V2.6.374)

Chats (Beta)

• The app may occasionally not render chat messages on the mobile app. (#12922) (Target: V2.6.374)
• The chat list can flash when opening on iOS. (#12675) (Target: V2.6.374)

Desktop

• The desktop app may not show the "notifications disabled" warning banner on the Chat or Calls tab. (#12386) (Target: V2.6.374)
• Multiple notifications can appear for the same incoming call. (#13221) (Target: V2.6.374)
• Older-build registrations of wns-listener.exe (11.2.0 and earlier) need cleanup. (#13337) (Target: V2.6.374)

API/SDK — Link to current API documentation

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