Release Notes

V2.6.367 Deployed June 5th, 2026

What's New

*NOTE: iOS and Android fixes/updates will require an update to the mobile apps.

Video Conferencing

• Allow AV Settings in Waiting Room — Users can now adjust audio and video settings while in the waiting room. (#12750)

• AI Meeting Summary Update — Upgraded the Gemini AI model to version 3.5 to resolve failures in AI meeting summary generation. (#12719)

• [FIXED] During the connection test flow, the ‘See your video feed’ section may not progress. (#12702)

• [FIXED] Spinners may appear in the sidebar or when transitioning back from screen share. (#12636)

• [FIXED] Primary theme colour changes may not be applied correctly when changing the company design. (#12709)

Calling & Softphone (Beta)

• Call Queue Support — Added Call Queue support for customer service teams. (#12649)

• Call Parks — Added Call Park functionality, allowing users to park active calls and pick them up from any device. (#11283)

• PBX Server Stability Improvement — Reduced stress on PBX servers during configuration changes. (#12718)

• Video Call Push Notifications Fix — Fixed an issue where push notifications for video calls were not delivered correctly on mobile. (#12725)

Chats (Beta)

• Chat Layout Improvements — Various chat layout improvements and UI tweaks for a better experience. (#12717)
  
  

Mobile

• [FIXED] Android app may crash when tapping the ‘Switch’ button from the call switch banner. (#12655)

• [FIXED] Bookings feature may fail to connect to the calendar from the mobile app due to a Google sign-in error. (#12549)

Desktop

• [FIXED] Windows Desktop App crashes during meetings. *REQUIRES AN UPDATE TO THE DESKTOP APP. (#12353)

• [FIXED] Windows Desktop App may enter ‘Efficiency Mode’, causing performance issues. (#12748)

• [FIXED] Mac Desktop App screen sharing UX may not work as expected when permissions are denied. (#12770)

• [FIXED] Clicking a meeting notification may open in the same window, leaving a blank window after the meeting ends. (#12401)

Notifications & Messaging

• [FIXED] Notification pause status may not reset correctly across multiple accounts. (#12691)

Known Issues

Calling & Softphone (Beta)

• User is unmuted after disconnecting Bluetooth device during a phone call (UI still shows muted). (#12800)

• iOS app sometimes does not stop ringing if call is answered elsewhere or the caller hangs up. (#12505)
  
  

Video Conferencing

• User can self-unmute in non-conversation mode meetings using CallKit UI. (#12798)

• Duplicate instances of recurring meetings may appear when using Google Calendar. (#11645)
  
  

Chats (Beta)

• [Desktop app] Meeting links in the desktop app open in the default browser instead of the app window. (#12661)

• No notification for messages while app is active and in focus. (#12664)

Bookings

• Cannot see all time options on the public booking page — no scroll available. (#12766)
  
  

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API/SDK - Link to current API documentation

**NEW** UPCOMING FEATURE RELEASES:

Our new roadmap layout displays a list of features that we are considering and that you can vote on. You also have the option to suggest a feature or improvement directly from this page.

View the new 2026 roadmap here

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